10 Best Survey Questions to Ask Your Customers

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Question 1:

“In one sentence describe yourself.”

 

Question 2:

“Where exactly did you first hear about us?”

 

Question 3:

“How would you describe us to a friend? (Please write the exact words you would use.)”

Question 4:

“How likely are you to recommend us to a friend?”

 

Question 5:

“What would you miss the most if you could not use us anymore?”

 

Question 6:

“What’s the one big thing we’re missing?”

 

Question 7:

“What are your biggest everyday challenges?”

 

Question 8:

“Please list the top 3 things that nearly stopped you from using us.”

 

Question 9:

“Please list the top 3 things that persuaded you to use us.”

 

Question 10:

“What could we have done to make your decision easier?”

 

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